Frequently Asked Questions

Start by creating your account, verifying your email, then add your first SSH key in Settings. Next, add a server and validate the connection.

You need valid SSH access: host/IP, port, user, and the private key matching the public key authorized on the server.

Account → email verification → add SSH key → add server → check dashboard → configure alerts and backups.

On Linux/macOS, use ssh-keygen. Then copy the public key to the target server and add the private key in IliaCloud > Settings > SSH Keys.

Check the IP, port, user, key permissions, and that the public key is in authorized_keys. Also check the firewall.

Yes. Use the server selector to switch between the global view and a specific server.

The Dashboard displays key metrics (CPU, RAM, disk, load), history and overall health of your servers.

Green = healthy, orange = warning, red = critical. Thresholds are linked to metrics and alert rules.

List containers, view their status, start/stop/restart, view logs and stats.

From the Docker/Stacks section, open the target stack then launch the redeployment or rollback.

Add a log path, open the stream and apply filters. The feed is updated live via WebSocket.

Quick actions let you run recurring shell commands in one click with result tracking.

In Cron, you can list, create, edit, enable/disable and delete scheduled tasks.

From the hamburger menu, click Terminal. The drawer opens at the bottom of the screen.

Yes, the terminal supports ANSI 256 colors and resizing.

From Backups, select the source and trigger an immediate backup.

Yes, configure a schedule and enable success/failure webhook notifications.

Add an HTTP/HTTPS URL, choose the frequency, then track latency and availability.

Add a domain, then track the expiration date and receive an alert before it expires.

They send notifications to Discord, Slack, Telegram or a custom endpoint on events (alerts, backups, etc.).

CPU, RAM, disk, load, container down, uptime down, SSL expiring.

A 15-minute anti-spam cooldown is applied between identical alerts.

Add an API key (Anthropic, OpenAI, Mistral, Google, DeepSeek or xAI) in Settings > AI Keys.

Metrics diagnostics, log interpretation, resolution suggestions and operational recommendations.

Settings > Groups > Create. Give it a name, link a server, then check the Docker containers visible to members.

In the group, enter the member's email. If already known from another group, they are added directly. Otherwise, an email invitation is sent (72h, max 5 resends).

Only the Docker containers assigned to the group and associated data (uptime, SSL, logs, backups, audit). The menu is reduced based on their permissions.

None = no access. Read = view only. Full = view + actions. Some zones only have 2 levels (Terminal, Chat = None or Full).

Reader (view only), Operator (Docker/backups/cron/chat actions), Admin (everything).

Yes. Docker terminal via docker exec, no SSH access to the server. The member is confined to their container.

Yes. Plan limits, API keys and SSH connections are those of the owner.

Free/Pro: disabled. Business: 10 groups/server, 3 members. Enterprise: 20 groups/server, unlimited.

In the group, click on the member then Revoke. Access is cut immediately.

Settings > Billing. The change takes effect immediately, billing is prorated.

The action is blocked with a message prompting you to upgrade.